Shipping Guide

Australian Owned & Stocked

All of our stock is in Australia and ready to be couriered from an Australian warehouse.

Orders are generally shipped from our distribution centres in Melbourne, New south Wales or South Australia.

The Retail Store is working with three couriers to provide the most efficient delivery service with the most reasonable price and quickest service.

HANDLING TIME

Please allow up to 2 business days for handling time for some products.

Regional & Remote Deliveries

Australia's vast expanse results in certain postcodes potentially experiencing supplementary courier charges. This is chiefly attributed to the limited availability of delivery services for oversized items in regional areas. If your postcode falls into this category, we will be in touch within 1 - 2 days of your order.

 

PLEASE NOTE SHIPPING TO RURAL AREAS WILL INCUR AN ADDITIONAL COST.

Delivery of products can take 3-8 business days to arrive to you based on your location.

Note: As advised by out 3rd Party Couriers, please expect delays on your shipments. This is due to Pandemic and current high volumes of parcels that needs to be delivered by the couriers.

Undeliverable Postcodes

Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.

We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.

Please kindly contact our customer service for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.

All items

State

Postcode

Suburb

SA

5701

WOOLUNDUNGA

WA

6740

DRYSDALE RIVER

WA

6740

MITCHELL PLATEAU

WA

6740

OOMBULGURRI

WA

6740

KALUMBURU

WA

6740

PRINCE REGENT RIVER

WA

6740

WYNDHAM

WA

6743

WARMUN

WA

6743

CAMBRIDGE GULF

WA

6743

LAKE ARGYLE

WA

6743

DURACK

WA

6743

GIBB

WA

6743

KUNUNURRA

TAS

7151

HEARD ISLAND

TAS

7151

DAVIS

TAS

7151

MAWSON

TAS

7151

MACQUARIE ISLAND

TAS

7151

MCDONALD ISLANDS

TAS

7151

CASEY

Bulky items

State

Postcode

NT

0800-0999

NSW

2641,2717, 2831, 2898, 2899

QLD

4184, 4421,4450-4499, 4680, 4700-4805, 9920-9959

QLD

4806-4899, 4900-4999, 9960-9999

SA

5701

WA

6055

TAS

7151

WA

6215-6699

WA

6700-6799